by Dinesh Thakur Category: E Commerce

The term commerce is define as trading of good & services or if ‘e’ for ‘electronic’ is added to this, the definition of e – commerce is defined as trading of goods, services, information or anything else of value between two entities over the internet.

 Following are some definations of e – commerce:-

 

1. It is the ability to conduct business electronically over the internet.

2. It means managing transactions using networking and electronic means.

      3. It is a platform for selling products & services via internet.

 

Characteristics of e – commerce:-

 

1. Establishment of B to B relationship.

2. Electronic payment.

3. e – distribution of products & services.

4. Exchange of information.

5. Pre and post – sales support.

      6. Customer relationship management.